We strive to provide high-quality antivirus services. If you are not satisfied, this policy outlines the conditions for refunds.
1. Refund Eligibility Refund requests must be made within 14 days of purchase. Refunds are applicable only for unused subscriptions or services with technical issues that we cannot resolve.
2. Non-Refundable Items Refunds are not available for services already utilized or partially consumed. Customized solutions or enterprise-level services are non-refundable.
3. How to Request a Refund Submit a refund request via email at [Insert Contact Email] with proof of purchase and the reason for the request. Our support team will review and process eligible refunds within 7-10 business days.
4. Chargebacks Unresolved refund disputes resulting in chargebacks may lead to account suspension.